Brijeshwari Organics ™ — Privacy Policy

1. Introduction

Brijeshwari Organics (“Company”, “we”, “us”, “our”) is an established manufacturer, supplier, wholesaler, and leading Indian merchant exporter of high-quality, sustainable jute products, Juco, and eco-friendly packaging solutions worldwide. Founded by Naman Gautam, the Company is based in Rewa, Madhya Pradesh, India.

We respect the privacy of every visitor, enquirer, buyer, supplier, and business partner (“you”) who interacts with our website, digital catalogue, email networks, WhatsApp business communications, trade portals, exhibitions, or physical order-processing channels. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, with whom we share it, and what legal rights you may have. It applies comprehensively to our website (https://brijeshwariorganics.com), commercial trade communications, trade-fair interactions, quotations, purchase orders, and global shipment tracking processing pipelines.

This Policy is explicitly structured to comply with applicable Indian data-protection and data-fiduciary laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023, as and when applicable across jurisdiction boundaries.

By browsing our website, initiating inquiries, or submitting your corporate datasets to us, you give explicit consent to the practices detailed in this Policy. If you do not agree with these provisions, please do not use the website workspace or share your informational logs with us.

2. Our Role and Contact Details

For the structural purposes of applicable Indian jurisprudence, Brijeshwari Organics acts as the primary data fiduciary responsible for determining the specific purpose and technical means of processing data records.

3. Nature of Our Business — Primarily B2B Data

We operate exclusively as a business-to-business (B2B) international merchant exporter. The information handled by our system structures is strictly confined to professional business contact details, commercial trade configurations, and corporate parameters relating to verified businesses, overseas importers, global buying houses, sourcing agencies, supply chain operators, and multi-national logistics partners.

We do not sell products through consumer retail checkouts on this website, and our system layer does not intentionally request, process, store, or log payment card numbers, digital wallets credentials, or other direct individual consumer payment matrices.

4. Information We Collect

4.1 Datasets provided voluntarily during B2B trade interactions:
We may collect and log the following operational datasets when you register an inquiry via our WhatsApp module, request technical price quotes, or dispatch export purchase logs:

Category Types	Real-World Operational Examples
Business Identity	Company legal name, registered trade name, country of incorporation, matching business website URL, trade license parameters.
Contact Details	Legal first/last name, corporate designation, business email address, direct phone contact, and verified WhatsApp number of the corporate contact person.
Enquiry Details	Detailed dynamic product interest specifications, fabric/weave counts, required metric quantities, target pricing parameters, target port of discharge, and preferred Incoterms (FOB, CIF, CFR).
Order & Shipment Data	Signed purchase orders, proforma invoice matrices, structural consignee identification details, notify-party data blocks, specialized shipping marks, and exact container delivery locations.
Trade Compliance / KYC	Importer registration numbers, VAT/EORI/Tax Identification Numbers, Import Export Code (IEC for Indian entities), business registration certificate copies, and authorized signatory mandates.
Banking Data	Bank corporate title name, SWIFT/IBAN wire routing codes, account indices appearing on remittance advice sheets, Letters of Credit (LC), or safe financial payment instructions.
Artwork & Branding	Vector logo files, outer box stamp layout graphics, printing label files, brand trademarks, and structural layout materials supplied by you for custom manufacturing.
Correspondence	Electronic emails, history logs of WhatsApp and chat streams, technical phone notes, and exhibition registry books.

4.2 Information collected automatically

When you visit our website, we may collect certain technical information automatically, such as:
IP address, approximate location (country/city level), browser type and version, device type and operating system, referring URL, pages viewed, time spent on pages, and clickstream data — This information may be collected through server logs, cookies, and analytics tools.

4.3 Information from third parties

We may also receive business contact information from B2B marketplaces, trade directories, export promotion councils, chambers of commerce, trade-fair organisers, freight forwarders, credit-reference agencies, and publicly available business sources.

4.4 What we do NOT intend to collect

We do not intentionally collect card numbers, CVV, UPI PINs, passwords, biometric data, health data, caste or religious data, or any special-category personal data. Please do not send us such information.

5. Why We Use Your Information

We use the information we collect for the following purposes:

Purpose	Lawful basis
Responding to enquiries, sending quotations and proforma invoices	Your consent / steps prior to entering a contract
Processing, manufacturing, inspecting and shipping your order	Performance of contract
Preparing export documentation (invoice, packing list, B/L, Certificate of Origin, shipping bill)	Performance of contract and legal obligation
Customs, DGFT, GST, FEMA, RBI and banking compliance	Legal obligation under Indian law
Payment collection, LC handling, and realisation of export proceeds	Performance of contract and legal obligation
KYC, sanctions screening, and fraud prevention	Legal obligation and legitimate interest
Sending catalogues, price lists, product updates and trade-fair invitations	Your consent (withdrawable at any time)
Website analytics and service improvement	Legitimate interest
Handling claims, disputes, and legal proceedings	Legitimate interest and establishment of legal claims

We will not use your information for a new purpose that is incompatible with original purpose without informing you where required by law.

6. Cookies and Website Analytics

6.1 Our website may use cookies and similar technologies for the following purposes:

• Strictly necessary cookies — required for the site to function (session handling, form submission, security). These cannot be disabled.
• Analytics cookies — e.g. Google Analytics, which help us understand website traffic and performance.
• Functional cookies — remember your language or region preference.
• Marketing/remarketing cookies — used only if we run advertising campaigns, and only with your consent.

6.2 You can accept, reject, or delete cookies through your browser settings or through the cookie banner on our website. Blocking analytics or marketing cookies will not affect your ability to send an enquiry.

6.3 Our website may embed third-party content (maps, video, chat widgets, social media buttons). These providers may set their own cookies, governed by their own privacy policies.

7. Sharing of Information

We share information only to the extent necessary to execute your order and comply with law. Recipients may include:

• Jute mills, weaving units, dyeing houses, printers, and job-work manufacturers — to produce your order to specification
• Customs House Agents (CHA), freight forwarders, and airlines — for booking, documentation and clearance
• Banks and financial institutions — for LC handling, TT remittance, and realisation of export proceeds
• Insurance companies and surveyors — for cargo insurance and claim handling
• Third-party inspection agencies (SGS, Bureau Veritas, Intertek, TÜV, etc.) — where inspection is requested
• Testing laboratories — for Oeko-Tex, REACH, AZO-free, or other compliance testing
• Government authorities — Indian Customs/ICEGATE, DGFT, GST authorities, Export Promotion Councils, Reserve Bank of India, and destination-country authorities, as required
• Professional advisers — chartered accountants, lawyers, and auditors under confidentiality obligations
• IT and communication service providers — website hosting, email, cloud storage, and CRM providers

We do not sell, rent, or trade your personal or business information to any third party for their independent marketing purposes.

8. International Transfer

Because we are an exporter, your information may be transferred outside India to your country, transit ports, destination ports, banks, carriers, customs authorities, and other parties involved in the shipment.

Our email, hosting, cloud, or other service providers may also store data on servers outside India. We transfer information only where necessary for contract performance, legal compliance, or with your consent, and we take reasonable steps to ensure appropriate confidentiality and security protections.

9. Data Retention

We retain information only as long as necessary for the purpose for it was collected, or as required by law — whichever is longer.

Record type	Typical retention
Enquiries that do not convert into orders	Up to 3 years from last contact
Order, invoice, and export documentation	Minimum 8 years (Customs, GST, FEMA and Companies Act requirements)
Banking and remittance records	Minimum 8 years
Marketing subscriber list	Until you withdraw consent
Website analytics data	Up to 26 months, largely in aggregated form
Buyer artwork and design files	Up to 3 years after the last order, unless you ask us to delete them earlier

After the retention period ends, information is securely deleted, destroyed, or irreversibly anonymised the information where practicable.

10. Security of Information

We take reasonable security measures appropriate to our business operations, including:

• Limited access to authorized personnel on a need-to-know basis
• Using password-protected devices and business email accounts
• Using HTTPS/SSL encryption on our website
• Maintaining Secure cloud backups of order and documentation records
• Imposing confidentiality obligations imposed on employees, agents, and job-work manufacturers
• Verifying any request to change bank-details through an independent channel, to guard against trade-payment fraud

11. Your Rights

Subject to applicable law and to our legal record-keeping obligations, you may have the right to:

• Access — request confirmation of, and a summary of, the personal data we hold about you and with who it has been shared with.
• Correct and update — have inaccurate or incomplete data corrected or completed
• Erase — request deletion of personal data no longer required for its purpose or for a legal compliance.
• Withdraw consent — withdraw consent for marketing or any consent-based processing at any time, without affecting prior lawful processing
• Nominate — nominate another individual to exercise your rights in the event of death or incapacity (Section 14, DPDP Act, 2023)
• Grievance redressal — raise a complaint with our Grievance Officer under Clause 12

To exercise any right, email us from your registered email address with sufficient detail to identify you. We will respond within 30 days. We may need to verify your identity before acting on a request.

Note: We cannot delete data that we are legally required to retain, such as export invoices, shipping bills, and statutory accounting records.

12. Grievance Officer

If you have any privacy-related question, complaint, or request, please contact our grievance officer:

13. Additional Rights for EU and UK Buyers (GDPR)

Where the GDPR or UK GDPR applies to our processing of your data, you additionally have the right to data portability, the right to object to processing based on legitimate interest, the right to restrict processing, and the right not to be subject to solely automated decision-making. You also have the right to lodge a complaint with your national supervisory authority. Our lawful bases are as set out in Clause 5. We do not carry out profiling or automated decision-making.

14. Marketing Communications

14.1 We may send you catalogues, price lists, new product launches, and trade-fair invitations by email or WhatsApp where you have enquired with us, transacted with us, or given consent.

14.2 Every marketing email carries an unsubscribe option. You may also opt out at any time by replying “UNSUBSCRIBE” or emailing us. Opting out of marketing does not stop transactional messages relating to your live orders and shipments.

14.3 We comply with TRAI regulations on commercial communications for Indian recipients.

15. Confidentiality of Your Designs and Specifications

Artwork, logos, technical specifications, designs, and price terms shared by you are treated as confidential. They are disclosed only to the mills and job-work units executing your order, under confidentiality obligations, and are not used for any other buyer, shown in our catalogue, or published on our website or social media without your written permission.

16. Children’s Data

Our website and services are intended solely for business use by persons aged 18 years and above. We do not knowingly collect data of children. In line with Section 9 of the DPDP Act, 2023 we do not undertake tracking, behavioural monitoring, or targeted advertising directed at children. If we learn that we have inadvertently collected a child’s data, we will delete it promptly.

17. Third-Party Websites and Marketplaces

Our website and listings may contain links to third-party sites and B2B marketplaces. We are not responsible for the privacy practices or content of those sites. Please read their privacy policies before sharing information with them.

18. Data Breach Notification

In the event of a personal data breach, we will take immediate containment and remedial steps and will notify the Data Protection Board of India and each affected person in the manner and within the timelines prescribed under the DPDP Act, 2023, and any other authority where required by applicable law.

19. Changes to This Policy

We may update this Policy from time to time to reflect changes in law, technology, or our business practices. The revised version will be posted on this page with a new “Last Updated” date. Material changes will, where practicable, be notified to active buyers by email. Continued use of our website or services after the change constitutes acceptance of the revised Policy.

20. Governing Law

This Privacy Policy is governed by the laws of India. Subject to any arbitration agreement in our Terms and Conditions, If you have any questions about this Privacy Policy, please contact us at:

21. Relationship With Our Terms and Conditions

This Privacy Policy forms part of, and should be read together with, the Brijeshwari Organics Terms and Conditions. In the event of conflict on a data-protection matter, this Privacy Policy prevails.